BCI Ltd Privacy Policy:

Company Contact Information:

Company Name: BCI Ltd

Address: 23 High Street, Astwood Bank, Redditch, B96 6BU.

Phone Number: 07887 595732

E-mail: Contact@BCInstallations.co.uk

Web: www.bcinstallations.co.uk

Please mark information for the attention of ‘The Data Protection Officer’.

The type of personal information we collect:

We currently collect and process the following information via our web site:

• Personal identifiers, contact details and characteristics. Specifically your name, phone number, email address, your message contents and website user characteristics.

How we get the personal information and why we have it:

• Most of the personal information we process is provided to us directly by you to allow us to contact you and offer or discuss the service you have enquired about.
• We also receive data, from the website allowing us to monitor visitor numbers. We use that information to allow us to develop our web page and improve its profile.

We do not share your information with any third party.

Under the UK General Data Protection Regulation (UK GDPR), the lawful basis we rely on for processing this information are having your consent and us having a legitimate interest. You can remove your consent at any time by contacting us in any of these ways:

1. Write to us at: 23 High Street, Astwood Bank, Redditch, B96 6BU, or
2. E-mail: Contact@BCInstallations.co.uk , or using the ‘contact us page on line: bcinstallations.co.uk
3. Speak to us on phone Number: 07887 595732.

How we store your personal information:

Your information is securely stored until we answer your question or complete a job of work resulting from your contact to us. We store your name, and phone number and email contact information you provide to us on our mobile phones allowing us to contact you before erasing it.

Your data protection rights:

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

If you wish to make a request please contact us at:

• 23 High Street, Astwood Bank, Redditch, B96 6BU, or
• E-mail: Contact@BCInstallations.co.uk , or using the ‘contact us page on line: bcinstallations.co.uk
• Speak to us on phone Number: 07887 595732.

How to complain:

If you have any concerns about our use of your personal information, you can make a complaint to us by writing to: BCI Ltd, 23 High Street, Astwood Bank, Redditch, B96 6BU

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk